Privacy Policy
Last updated: May 2025
Hanok respects your privacy. This policy explains what personal data we collect, why we collect it, and your rights under the GDPR.
1. Who we are
Hanok is a service that provides a personal virtual desktop via RDP.
Email: support@hanok.nl
2. What data we process
| Data | Purpose |
|---|---|
| Email address | For login and communication |
| Payment data (via Stripe) | For billing and subscriptions |
| IP address (temporary) | For security and access control |
3. Analytics and cookies (consent-based)
- Hanok uses Google Analytics 4 only after your explicit consent
- If you reject analytics cookies, Google Analytics is not loaded and no analytics cookies are set
- Cookie name used for your preference:
hanok_cookie_consent(retained for 180 days) - No ads are shown and we do not sell personal data
4. Where data is stored
- Desktops run on servers located in the European Union
- Payments are processed by Stripe under its own GDPR-compliant policy
- If you opt in to analytics, usage data is processed by Google under Google Analytics terms and safeguards
5. How long we store your data
| Data | Retention |
|---|---|
| Email address | As long as you have an account |
| Payment history | Legal term (7 years) |
| Server logs | Up to 14 days |
6. Your rights
Under the GDPR you have the right to access, correct, delete, object to, or transfer your data. Contact support@hanok.nl to make a request.
7. Security
- Encrypted connections (e.g. via WireGuard or RDP)
- Isolated virtual environments per user
- Minimal logging
8. Changes
We reserve the right to modify this policy. Significant changes will be communicated via email or this website.