Privacy Policy – Hanok

Last updated: May 2025

Hanok respects your privacy. This policy explains what personal data we collect, why we collect it, and your rights under the GDPR.

1. Who we are

Hanok is a service that provides a personal virtual desktop via RDP.
support@hanok.nl

2. What data we process

Data	Purpose
Email address	For login and communication
Payment data (via Stripe)	For billing and subscriptions
IP address (temporary)	For security and access control

3. No tracking, no ads

• Hanok does not use tracking cookies
• No ads are shown
• No integration with Google, Meta, or third-party data platforms

4. Where data is stored

• Desktops run on servers located in the European Union
• Payments are processed by Stripe under its own GDPR-compliant policy
• No use of US cloud platforms for customer data

5. How long we store your data

Data	Retention
Email address	As long as you have an account
Payment history	Legal term (7 years)
Server logs	Up to 14 days

6. Your rights

Under the GDPR you have the right to access, correct, delete, object to, or transfer your data. Contact support@hanok.nl to make a request.

7. Security

• Encrypted connections (e.g. via WireGuard or RDP)
• Isolated virtual environments per user
• Minimal logging

8. Changes

We reserve the right to modify this policy. Significant changes will be communicated via email or this website.